By entering the Website, and/or any page accessible on this site, and/or by purchasing products from Mimiandbow through the Website, or dealing with Mimiandbow in any way through the Website, you accept, without limitation or qualification, the terms and conditions set out below (the “Terms”) without modification. By accessing and using this Website, including (without limitation) purchasing products, you acknowledge that you are bound by the Terms.
Mimiandbow reserves the right in its discretion to decline to accept any order and/or to supply Products to any individual or company. If we decline to accept, or cancel, an order for which we have received payment, we shall refund the payment, but shall have no further or other liabilities.
Each order, Acceptance of each order and the supply of Products by Mimiandbow pursuant to an order shall be governed by these Terms. These Terms constitute the entire understanding between you and Mimiandbow in relation to any Products ordered and supplied through the Website. They supersede any other terms stipulated by you, whether in any order or during negotiations or any course of dealing established between you and us.
All descriptions, illustrations and indications or price of Products provided on this Website or otherwise communicated to you are for guidance only and intended merely to present a general idea of the Products. Nothing contained in any such description, illustration indication of price shall form any part of these Terms.
The prices of the Products shall be those specified by Mimiandbow to you from time to time in accordance with the provisions headed “Orders and Contracts” above. Prices quoted on the Website are indicative only and are subject to change.
All prices on the Website are exclusive of postage and packing. A summary of these postage and packing charges can be found at our shipping & delivery page.
Delivery and Availability
Mimiandbow shall deliver Products ordered by you to a postal service of Mimiandbow’s choice to the delivery address that you have given us. By accepting these Terms, you agree irrevocably to appoint and do appoint the postal service to be your agent for taking delivery of the Products on your behalf, and delivery to the postal service shall be deemed to be delivery to you.
All delivery is subject to availability and time shall be of the essence. As we process your order, we will also notify you if any Products unfortunately are not available.
Mimiandbow shall not be liable to the customer or be deemed to be in breach of contract by reason of any delay in delivery of goods, if the delay was due to any cause beyond Mimiandbow’s reasonable control.
Mimiandbow does not sell product for purchase by children. If you are under 18, you may use this Website only with the involvement of a parent or guardian.
Inspection, Delivery Delays and Non-Delivery
Nothing in this clause affects your statutory rights pursuant to the provisions headed “Right to Cancel and Returns” below.
You must inspect the Products as soon as is reasonably practicable after delivery. Within fourteen (14) working days of delivery you shall notify Mimiandbow in detail and in writing of any defect in the Products or of any other complaint that you may have in relation to the Products. If you fail to give notice in accordance with this clause, the Products shall be conclusively presumed to be in all respects in accordance with the order and free from any defect that would be apparent on reasonable examination, and you shall be deemed to have accepted the Products accordingly.
Subject to the conditions set out below, if you establish to our reasonable satisfaction that any Products are not in accordance with these Terms or any other contract between us or are defective, your sole remedy shall be limited (as Mimiandbow may elect) to the replacement of the Products or refund to you of the purchase price and any delivery costs or, where sums are owed by you to us, the issue of a credit note or a credit card account refund against return of the Products. If we require you to return the Products to us and they are defective we shall reimburse your reasonable postage cost of returning them. These remedies are subject to the following conditions:
1. The claim is made in writing to Mimiandbow within three (3) months after Acceptance, or such other period as may be indicated by us for specific Products from time to time;
2. the Products or parts to which the claim relates are returned to Mimiandbow within that period suitably packaged and carriage-paid and, where relevant, in accordance with any particular instructions that we may have notified to you at the time of supply. Returned Products or parts must be accompanied by an advice note stating the Identifying Number and the nature of any claimed defect, together with such further information as Mimiandbown may at the time of supply have stipulated.
You shall make any queries regarding shortages of Products by reference to the Acceptance:
1. within seven (7) working days of the date of the Acceptance;
2. in writing; and
3. quoting the Identifying Number.
Queries regarding Products where we notify you of dispatch but they are not received by you must be made within seven (7) working days of the date of Acceptance, and the Identifying Number must be quoted. Without prejudice to the provisions under the headings “Passing of Risk and Property” and “Liability” and the force majeure provisions below, Mimiandbow need not entertain any query made thereafter.
Passing of Risk and Property
Risk of loss or damage to, and title to, the Products shall pass to you at the time of delivery of the Products to the courier or postal service as described under “Delivery” above.
Right to Cancel and Returns
If you are wishing to return Products because they are faulty please see the “Inspection, Delivery Delays and Non-Delivery” paragraph above. You may also return any Products within fourteen (14) days of receipt for whatever reason. Further details of your right to cancel are given in the e-mail confirming your order.
If you would like to return any Product which is not defective in accordance with this clause, please note that we will not refund any delivery costs paid by you as part of your initial order.
Nothing in these Terms shall affect your statutory rights. If you have any doubts as to your statutory rights then you should contact your local Citizens Advice Bureau or refer to the Office of Fair Trading’s website.